Question 1

What happens after the first year?

Accepted Answer

You have two options: (1) Renew hosting/domain with us at transparent yearly rates, OR (2) request a source package & migration support (subject to terms). No lock-in, no hidden fees.

Question 2

Do I really own everything?

Accepted Answer

You receive a perpetual license to use the delivered site. We provide a source package and migration assistance; third-party tools remain under their own licenses.

Question 3

What if I don't like the design?

Accepted Answer

We include multiple & unlimited revision rounds (Multiple revisions for Business Website, unlimited for premium packages during development). If you're still not satisfied with initial design concepts, we will work collaboratively to refine the design to meet your vision and requirements.

Question 4

Can I update the site myself after launch?

Accepted Answer

Absolutely! CMS (if added) allows easy content updates. For complex changes, we provide support at $125/hour or included in maintenance plans.

Question 5

Are backups really ongoing?

Accepted Answer

Yes! Automated backups run continuously. We keep backups for 30 days and provide full backups on request anytime. Your data is always safe with us.

Question 6

What payment methods do you accept?

Accepted Answer

Bank transfers, PayPal, and credit/debit cards via Stripe. For larger projects ($5,000+), we offer flexible payment plans.

Question 7

What are your payment terms?

Accepted Answer

Standard: 50% deposit to start, 30% at project midpoint, 20% on final delivery. For projects over $10,000, custom payment schedules are available.

Question 8

How does rush delivery work?

Accepted Answer

Rush delivery adds 25% to the project cost and reduces the timeline by 30-40%. It prioritizes your project and involves extended work hours to meet deadlines. Subject to availability.